Cookies

When you use this website, your computer will be automatically issued with cookies.

Cookies are small text files which identify your computer to our server. They're used to:

measure how you use the site
remember your preferences and personalise your experience as you move around the site

You'll see a message on the site before we store a cookie on your computer. We don't use cookies to identify you personally.

This website's cookies

This site issues session cookies, which are used to remember your progress through the pages. These cookies don't store personal data, and expire when you close your browser.

We use Google Analytics software to collect information about how you use this site. Google Analytics issues several cookies, which record:

the pages you visit
how long you spend on each page
how you got to this site
what you click on while you're on this site

Hotjar cookies

We use hotjar cookies to create pop-up surveys on the Letting Agent Register.

If a hotjar survey is active, it issues several cookies to make sure:

you are only invited to participate once
if you answer a survey you're not invited again
if you opt out of answer a survey you're not invited again
if you minimise the survey it doesn't keep popping up

Find out what types of hotjar cookies Registers of Scotland uses on the RoS cookies page.

Hotjar tracking software

We use Hotjar software on the Letting Agent Register to allow us to collect and analyse site usage.

Hotjar tracks a small number of users interactions, and collates the results. It doesn't collect any identifiable user data. We use it to find out about difficulties site visitors are having and to make improvements.

Hotjar records:

the average length of time visitors are on the site
the pages they visit
the type of devices they use (e.g. mobile, desktop or tablet)
where they click, tap and scroll
anonymous screen recordings of their sessions